One task to start
An agent makes sense when it has one job: organize leads or documents, route cases or track follow-up.
An agent or simple automation?
We do not start with the name of a tool. We check one task, the available data and the risk. If simple rules are enough, we do not add an agent.
See what you needClear data and rules
We define which data it can use, which steps it can take and when it should stop.
People handle exceptions
Unusual cases and important decisions go to a person who can review the result and decide what happens next.